General Data Protection Regulation

Information Text on Protection and Processing of Personal Data

1- Data Controller

the Personal Data Protection Law No. 6698 (“ LPPD ”), personal data refers to any information relating to an identified or identifiable natural person. According to the provisions of the LPPD, the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system is considered the data controller. In accordance with the Personal Data Protection Law No. 6698 ( “Law” ), Araba Kirala Teknoloji Anonim Şirketi (“ Araba Kirala ” or “ Company ”) , acting as the data controller, attaches great importance to the protection of your personal data.

2- Purposes for Which Personal Data Will Be Processed

Ensuring the security of personal data is one of our primary goals. Your personal data is processed by Araba Kirala in accordance with the provisions of the Constitution of the Republic of Turkey, KVKK, Law No. 6563 on the Regulation of Electronic Commerce, Turkish Penal Code No. 5237 and relevant legislation. Your collected personal data may be processed for the following purposes ("Purposes") and the personal data processing conditions specified in Articles 5 and 6 of the Law, within the scope of the necessary work to make you benefit from the products and services offered by our Company and the execution of the relevant business processes, the necessary work to be carried out by our relevant business units for the realization of commercial activities carried out by our Company and the execution of the relevant business processes, and the provision of legal, technical and commercial-occupational security of our Company and the relevant persons who have a business relationship with our Company :

Ensuring that you benefit from our daily or monthly car rental service and taking reservations or fulfilling cancellation requests within this scope,
Conclusion and execution of lease agreements,
Creation, monitoring or cancellation of memberships,
Providing support services after the car rental service,
Carrying out accounting and finance processes,
Carrying out financial risk assessments of customers,
Receiving, evaluating and finalizing your requests, complaints and suggestions by our company,
Planning and execution of customer relations management processes,
Conducting surveys to collect information for diversifying and improving the products/services offered.
Monitoring and execution of legal affairs,
Monitoring of services-related activities,
Fulfilling the requests of official institutions,
Carrying out information security processes,
Carrying out audit and ethical activities,
Planning and execution of customer satisfaction and corporate communication activities,
Carrying out sweepstakes, campaigns, competitions, promotions or advertising activities,
Providing additional benefits to loyalty program members,
If you have given your approval, the products and services offered by our Company will be customized according to your taste, usage habits and needs and within this scope, advertisements, promotions, campaigns and similar commercial electronic messages will be sent to your contact information.

3- To Whom and For What Purposes Can Processed Personal Data Be Transferred?

Your processed and collected personal data may vary depending on the nature of the legal relationship you have established with Araba Kirala. Your collected personal data may be transferred to our business/solution partners, suppliers, legally authorized public institutions and legally authorized private persons in line with the realization of the Objectives , within the framework of the personal data processing conditions and purposes specified in Article 8 of the Law. You can access detailed information about the parties to whom your personal data is transferred from the Policy (Cookie Policy). If you give your explicit consent, your identity, contact, customer transaction, financial and marketing data may be shared with the data processor residing abroad within the framework of the personal data processing conditions specified in Article 9 of the Law for the purposes of receiving reservations within the scope of benefiting from daily or monthly car rental services, concluding and executing rental agreements, receiving and fulfilling cancellation requests, monitoring activities related to services and providing additional benefits to loyalty program members and creating, monitoring or canceling memberships.

If you give your explicit consent, your identity, communication, user preferences, customer transaction, financial and marketing data may be shared within the framework of the personal data processing conditions specified in Article 9 of the Law for the purposes of monitoring and organizing service-related activities, performing performance measurements, calculating Araba Kirala's license fees and performing financial transactions, reporting reservation requests and cancellations, creating, monitoring and canceling memberships and loyalty program activities, ensuring product/service development, carrying out all written and verbal communication activities, providing car rental services if you wish to benefit from services abroad and performing membership activities.

If you give your explicit consent, your identity data, contact data, financial data and usage habits data may be shared with Amazon.com INC (Amazon.com), İndis Yazılım Arge Mühendislik Sanayi Ticaret Limited Şirketi ( Kolaycar ), Netgsm İletişim ve Bilgi Teknolojileri A.Ş. ( Netgsm ) within the framework of the personal data processing conditions specified in Article 9 of the Law, for the purpose of customizing the products and services offered by our Company according to your tastes, usage habits and needs and recommending them to you and sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information within this scope.

4- Method and Legal Reason for Collecting Personal Data

Your personal data is collected by our Company in the electronic environment through our website, mobile applications, social media accounts, e-mail; in the physical environment through cargo/mail, fax, and face-to-face meetings, when you contact our Company within the scope of providing our car rental services, based on the legal reasons specified in Articles 5 and 6 of the Law and presented below.

Based on the legal reason that the processing of personal data of the parties to a contract is necessary, provided that it is directly related to the establishment or performance of a contract;

Ensuring that you benefit from our daily or monthly car rental service and taking reservations or fulfilling cancellation requests within this scope,
Conclusion and execution of lease agreements,
Creation, monitoring or cancellation of memberships regarding our company's car rental services,
Providing after-sales support services,
Providing additional benefits to loyalty program members,

Based on the legal reason that it is mandatory for our company to fulfill its legal obligations;

Fulfilling the requests of official institutions,

Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right;

Receiving, evaluating and finalizing your requests, complaints and suggestions by our company,

Based on the legal reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person;

Carrying out accounting and finance processes,
Carrying out financial risk assessments of customers,
Planning and execution of customer relations management processes,
Monitoring and execution of legal affairs,
Carrying out information security processes,
Carrying out audit and ethical activities,
Monitoring of services-related activities,
Planning and execution of customer satisfaction and corporate communication activities,
Carrying out sweepstakes, campaigns, competitions, promotions or advertising activities,

If you give your explicit consent;

Processing your identity, contact, customer, customer transaction, marketing, vehicle and insurance information for the purpose of customizing the products and services offered by our Company according to your tastes, usage habits and needs and, within this scope, sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information.
your identity, communication, financial and usage habits data with WebInStats , Mutlucell and Netgsm for the purpose of recommending products and services offered by our Company to you by customizing them according to your tastes, usage habits and needs, and sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information .

5- Rights of the Relevant Person Listed in Article 11 of the Law

We hereby inform you that, as the relevant person, you have the following rights pursuant to Article 11 of the Law:

Learning whether personal data is being processed,
To request information regarding the processing of personal data,
To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
To know the third parties to whom personal data is transferred, either domestically or abroad,
To request correction of personal data if it is processed incompletely or incorrectly and to request notification of the action taken to third parties to whom personal data is transferred,
To request the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the Law and other relevant legal provisions, and to request that the action taken within this scope be notified to third parties to whom personal data has been transferred,
To object to a result that is to the detriment of the person himself/herself, as a result of the analysis of the processed data exclusively through automatic systems,
In case of damages due to unlawful processing of personal data, the person has the right to demand compensation for the damages.

You can submit your applications regarding your rights listed above to [email protected] You can fill out the Data Owner Application Form, which you can reach by requesting it from the e-mail address , and forward it to our Company, which has detailed address and commercial information below. Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; however, if the transaction requires an additional cost, you may be charged a fee according to the tariff determined by the Personal Data Protection Board.

ARABA KIRALA TEKNOLOJI ANONIM SIRKETI
Address	Barbaros Hayrettin Pasa Mah. 1995. Street No: 1-3 Inner Door No: 6 Esenyurt 34522 ISTANBUL
Telephone	+90 850 888 66 55
Email	[email protected]
Cap	[email protected]
Tax Office / Tax Number	Esenyurt Tax Office / 0710924586
Mersis	0071 0924 5860 0001